Â鶹ֱ²¥ contact information for dealers
Â鶹ֱ²¥ Consumer USA – Dealer Contacts
Call us toll free
Call: 888-222-4227
Funding
Call: 800-877-4696
Fax: 800-215-7221
Credit
Call: 866-552-2528
Dealer Advocacy
Call: 866-557-8428
Dealer Operations
Call: 855-763-2448
Can’t find what you need?
Regular mailing
Payoff checks and customer payments:
Â鶹ֱ²¥ Consumer USAP.O. Box 660633
Dallas, TX 75266-0633
Backend products and lien holder
Â鶹ֱ²¥ Consumer USAP.O. Box 961288
Fort Worth, TX 76161
FedEx Overnight mail and contract packages
Â鶹ֱ²¥ Consumer USAeDocs Program,
4054 Willow Lake Blvd., Suite 2049
Memphis, TN 38153
UPS and regular USPS and contract packages
Â鶹ֱ²¥ Consumer USA4054 Willow Lake Blvd., Suite 2049
Memphis, TN 38118
Overnight mailing
Payoff checks and customer payments:
Â鶹ֱ²¥ Consumer USA3000 Kellway Dr., Suite 120
Carrollton, TX 75006
First payment
Payments before a deal is funded:
Â鶹ֱ²¥ Consumer USA1601 Elm St., Suite 800
Dallas, TX 75201
Dealer statement payments
For ancillary product refunds, missing equipment, unwinds and participation chargebacks:
Â鶹ֱ²¥ Consumer USA1601 Elm St., Suite 800
Dallas, TX 75201
Your success is our priority
See how our commitment to your dealer experience is creating changes.
Get started today!
If you are not currently a Â鶹ֱ²¥ Consumer dealer, complete this simple form and a Dealer Relationship Manager will contact you.
Dealer Relationship Manager
Most questions can be answered by your Dealer Relationship Manager through the contact information provided to you.
Credit hours
Monday to Saturday, 8 a.m. to 9 p.m. CT,
excluding Thanksgiving and Christmas.
Credit Analyst
The best way to reach your buyer is by email at their first initial and last name @santanderconsumerusa.com. Please include your application ID number so they can assist you quickly.